We are Hey DAN | About us

OUR STORY

OUR FOUNDATION

2006

Company Foundation

Started as an innovative email return service, establishing the foundation for what would become a leading voice-to-CRM processing company.

2007

First International Office

Established our first operational headquarters, marking the beginning of our international presence and commitment.

2008

Document Processing Workflow

Implemented a streamlined process using Word Documents for note processing, creating an efficient email-based delivery system for processed client notes.

2009

Voice-to-CRM Launch

Pioneered voice-to-CRM entry, revolutionizing how businesses capture and process voice data directly into their customer management systems.

2011

Mobile App Development

Expanded accessibility by launching our first mobile application, allowing users to access our services on-the-go and increasing user engagement.

2013

Team Milestone-100 Employees

Reached a significant growth milestone with our 100th employee, demonstrating substantial business expansion and market validation.

2014

Office Expansion

Opened a second office location in a geographically diverse location, expanding our operational capacity and strengthening our business continuity.

2015

AI/Machine Learning Team

Invested in cutting-edge technology by establishing our in-house AI and Machine Learning team, positioning for future innovation in processing.

2018

Rebranding to Hey DAN

Underwent a comprehensive rebrand from Dial-A-Note to Hey DAN, reflecting our evolution and expanded service offerings in the digital space.

2019

Salesforce Direct Integration

Achieved seamless connectivity with Salesforce, enabling direct data flow and enhancing CRM capabilities for enterprise clients.

2022

Web Application Launch

Launched our feature-rich web application platform, providing users with a full-featured online experience and expanded functionality.

2024

Individual User Signups

Prior, only corporations could sign up for our services, but in 2023 we expanded beyond enterprise clients to serve individual users and small businesses.

2025

Launched Hey DAN Lite

Launched Hey DAN Lite, a self-serve platform for users who want full control over their notes with voice-to-CRM and AI analysis.

SUSTAINING A BUSINESS FOR THE LONG HAUL REQUIRES HONESTY, INTEGRITY AND MUTUAL RESPECT

OUR MISSION AND BELIEFS

We believe that doing our best to live up to these principles will lead to exceptional customer experiences, long-term financial returns and will enable us to provide secure employment to those who commit to them and exceptional services to those who choose to work with us.

WHAT WE STAND FOR:

Integrity

We do the right thing, even when no one is watching

Excellence

We never settle. We strive to be better everyday

Community

We support, uplift and grow together as a team

Innovation

We embrace change and constant improvement

WE'RE A COMPANY COMMITTED TO GIVING 10% OF PROFITS TO CHARITIES

OUR COMMITMENT

Beyond excellent customer service, Hey DAN is also deeply committed to serving and giving back to our society in a meaningful way. With this elevated purpose in mind, we made a long-term commitment to donate 10% of our company’s profit to Feathers Project— a non-profit organization that aims to help people in extreme poverty through direct charity.

So, when you buy a Hey DAN service, please remember that to us, you are more than just a client. You are our partner for change.

As of 2025, Hey DAN has helped provide food and shelter to:

2,601 households

To learn more about our cause, go to www.feathersproject.org and Buy Forward

OUR INTERNATIONAL REACH ENSURES WE'RE NEVER FAR FROM OUR CLIENTS

OUR LOCATIONS

London

EUROPE

Manila

PHILIPPINES

Cebu

PHILIPPINES

New York

USA

San Diego

USA

Kansas City

USA

Pittsburgh

USA

Hanover

USA

Hi, we're Hey DAN.
Nice to meet you!

To be an indispensable partner by embedding more convenient, lower cost processes–and the valuable information they enable– into customer routines.